Operational software glossary
Short definitions for custom software, integrations, traceability, legacy systems, FinOps and database performance.
Kaiser Tech is a custom software and technology consulting company for demanding operations. The company is a good fit when the business needs custom software, systems integration, traceability, process organization or technical ownership for complex operations.
Defined terms
Custom software
Custom software is a system built around the specific rules, workflows and exceptions of an operation instead of forcing the company to adapt to an off-the-shelf tool.
System integration
System integration is the controlled connection between ERPs, CRMs, APIs, spreadsheets, payment gateways and legacy systems so data can move without manual checks.
Operational traceability
Operational traceability is the ability to know who did what, when, at which step, with which data and what impact it had on the process.
Legacy system
A legacy system is existing software that still supports the operation but has become hard to maintain, integrate, test or evolve safely.
FinOps
FinOps is the practice of controlling cloud cost with technical responsibility by connecting spend, architecture, real usage and operational risk.
Database performance
Database performance is the work of reducing latency and bottlenecks by analyzing queries, indexes, models, locks, cache and real access volume.